The Three Universal Outcomes guide structuring interactions that enable sustainability for the customers, organization, and workforce regardless of the future.

They can also be used in any industry. They are Always Ready, Always Responsive, and Always Innovative. They are also part of most frameworks in the Enterprise Agility ecosystem.

They provide a vision for fostering an adaptive culture where readiness, responsiveness, and innovation are optimized across the enterprise. For more detailed information about the Three Universal Outcomes, check Enterprise Agility Fundamentals, Chapters 10, 11, 12, and 13.