This is the ability of a person to temporarily adopt another person's values and perspectives as their own. The reframing practice is a crucial part of and generally increases Mental Agility. This positively impacts the organization and leads to greater innovation and business value.

Reframing shouldn't be confused with empathy. Empathy means understanding the other person's situation, while reframing requires a higher level of understanding by seeing the other person's values as your own. People with important levels of reframing tend to have better emotional management and lower cortisol levels when faced with unexpected situations.

The Certified Enterprise Agility Leadership Program and the Certified Change Consultant course offer several techniques to acquire higher levels of reframing. It's part of Leading Exponential Change and was originally published in 2018.

For more detailed information about Reframing, check Enterprise Agility Fundamentals, Chapter 6, page 227.