KPI in Enterprise Agility means Key Progress Indicators instead of Key Performance Indicators.

They are high-level metrics for shared progress and sustainability across all stakeholders—customers, the company, and the workforce.

KPIs focus on outcomes related to environments and interactions that empower people, unlock possibility, and navigate challenges together. They highlight opportunities to strengthen partnerships, learning, and purpose that drive adaptability, continuity, and shared ownership during uncertain times. They expose the path toward an always-ready, always-responsive, and always-innovative company.

For more detailed information about Key Progress Indicators and their connection with Shared Progress, check Enterprise Agility Fundamentals, Chapter 8, TriValue Company.