It consists of the flow of relevant, honest, informal, and effective information in an environment where people feel safe. ESD is a concept, systemic pattern, and behavior that improves companies' information flow and value. It is part of the Enterprise Social Systems theory and framework, and it was published initially in Leading Exponential Change in 2018.

Learn more about ESD on Leading Exponential Change Page, Chapter 8. Read it for free here or in Spanish here.