The Complexity and Complication pattern or CCP entails behaviors that increase complication (number of procedures, rules, bureaucracy, vertical layers, and coordination teams) to satisfy a corporate requirement(quality, price, performance, and time-to-market).

ESS is a concept, systemic pattern, and behavior that improves companies' information flow and value. It is part of the Enterprise Social Systems theory and framework and was published in Leading Exponential Change in 2018. It is based on BCG's complexity and complication insights (Boston Consulting Group).

It is part of LeadingExponential Change and was initially published in 2018. Read it for free here or in Spanish here